1. Information We Collect
StowNest Technologies Pvt Ltd (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information of our users, clients, and partners. This Privacy Policy explains how we collect, use, and protect your data when you use our website, services, and platform.
We collect the following types of information to provide and improve our warehousing, fulfillment, and logistics services:
Personal Information
- Name, email address, phone number, and company details when you register, inquire, or use our services.
- Billing and payment details for processing transactions.
- Identification and verification details for compliance purposes.
Business & Logistics Information
- Shipping addresses, order details, and product specifications.
- Inventory and fulfillment requirements shared by our clients.
- Service preferences to optimize logistics and warehouse management.
Technical & Usage Data
- IP address, browser type, device details, and operating system.
- Website usage statistics, including pages visited, duration, and interaction logs.
- Cookies and tracking technologies to enhance user experience and improve service.
2. How We use your information
We use the collected data for the following purposes:- Service Delivery: To process orders, manage inventory, and fulfill logistics and warehousing services.
- Customer Support: To respond to inquiries, provide assistance, and resolve issues.
- Business Optimization: To analyze performance, optimize processes, and enhance our logistics network.
- Marketing & Communication: To send service updates, promotional content, and industry insights (you may opt-out anytime).
- Security & Compliance: To prevent fraud, ensure regulatory compliance, and safeguard data integrity.
3. How we share your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party logistics partners, payment processors, and IT support teams assisting in service execution.
- Legal Authorities: If required by law, to comply with legal obligations or protect against fraudulent activities.
- Business Partners: For service improvements, but only with your consent or contractual agreements ensuring data security.
4. Data Security and Retention
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. We retain data only as long as necessary for business and legal purposes.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Restrict or object to data processing in certain cases.
- Request data portability where applicable.
6. Third-Party Links & External Services
Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any personal data.
Contact Us:
For any queries regarding these Terms and Conditions, contact or email us at: contact@stownest.com