This Privacy Policy explains how StowFlex, operated by StowNest ("StowFlex," "we," "us," or "our"), collects, uses, discloses, and protects information when you visit stowflex.com (the "Site") or interact with our services and forms. This policy is written to comply with the principles of India's Digital Personal Data Protection Act, 2023, and general international data protection practice.

This is a general-purpose policy template. It has not been reviewed by a lawyer and should be checked against your specific data practices and applicable law before you rely on it for a live, public-facing business.

1. Information We Collect

1.1 Information you provide directly

  • Contact and lead forms: name, company name, work email, phone number, and any message or service interest you submit.
  • Newsletter signup: your email address.

1.2 Information collected automatically

  • Usage data via Google Analytics (pages visited, approximate location, device/browser type, referring site) — only after you accept cookies via our consent banner.
  • A record of your cookie consent choice, stored in your browser's local storage.

2. How We Use Your Information

  • To respond to inquiries, prepare quotes, and schedule consultations.
  • To send you marketing updates, if you subscribed to our newsletter (you can unsubscribe at any time).
  • To understand site traffic and improve the Site, where you have consented to analytics cookies.
  • To comply with legal obligations and enforce our Terms of Service.

3. Third-Party Services We Use

We share limited data with the following service providers, solely to operate the Site and our sales process:

  • Hostinger — hosts the Site.
  • Supabase — stores blog content and processes form submissions (contact and newsletter requests).
  • Google Analytics — website usage analytics, only loaded after you accept cookies.
  • WhatsApp (Meta) — if you click our WhatsApp chat button, your conversation there is subject to WhatsApp's own privacy policy.

We do not sell your personal data to third parties.

4. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

5. Data Retention

We retain inquiry and lead data for as long as reasonably necessary to respond to your request and maintain business records, typically no longer than 36 months from your last interaction with us, unless a longer period is required by law.

6. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, or withdraw consent to marketing communications, by contacting us at the details below.

7. Data Security

We use industry-standard measures (such as HTTPS encryption and access-controlled hosting) to protect your information, but no method of transmission or storage is 100% secure.

8. Children's Privacy

This Site is intended for business use and is not directed at individuals under 18.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

10. Contact Us

Questions about this policy or your data can be directed to:

Email: orders@stownest.com
Phone: +91 80888 87750
Address: Bangalore HQ, Yelahanka Satellite Town, Bangalore - 560064